INTRODUCTION
At Relaxed Me, we respect the privacy and confidentiality of the information you provide and are committed to protecting that privacy. This policy relates to our handling of your information as a client of our services and as an online visitor to our website.
COLLECTION OF PERSONAL INFORMATION
We receive and store information you enter on our website or give us in any other way from time to time. This information may include:
– Name, Mobile Number, Email Address and other contact information
– Your preferences for services we offer
– Any health conditions about which you may have advised us
– Information on the services we have provided you
– Records of any queries you have made, including email correspondence
– Feedback you have provided to us
– Other information you have provided to us
We use the information we collect about you to maximize the services that we provide to you. We do not store credit card information.
DISCLOSURE
We do not and will not sell or deal in personal or customer information. We will use all reasonable means to protect the confidentiality of your personal information while in our possession or control. We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing the services we are providing to you. We may from time to time need to disclose certain information, which may include your personal information, if required by law.
THIRD PARTIES
To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Relaxed Me does outsource certain business functions to third party organisations from time to time and solely for the purpose of such organisations providing services to Relaxed Me, personal information may be handled by the following parties as required: Timely Limited (www.gettimely.com).
Timely manages our appointment booking and client information systems. Refer to Timely’s security statement and privacy policy.
SECURITY
We strive to ensure the security, integrity and privacy of personal information provided by you to us, and we periodically update our security measures in light of current technologies.
COOKIES
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy, the personal information we hold on you or the use of your personal information, please contact us at sonya@relaxedme.com.au and we will respond within 48 hours.